Falogis Privacy Policy
Draft — not yet dated for publication
These documents are provided as preliminary business/legal drafts and have not yet been reviewed or approved by a qualified legal practitioner.
This policy explains what personal information Falogis collects, why we collect it, who can see it, and the choices you have.
1. Information we collect
We collect information you give us, information generated as you use Falogis, and limited technical information from your device. We only collect what we need to operate the marketplace.
2. Account information
Your name, email address, phone number, region and area, profile photo, verification status, trust score and membership level.
3. Listings
The content of listings you publish, including title, description, price, condition, photos and general location. Published listings are visible to the public once approved.
4. Buyer requests
What you are looking for, your budget, general location, any photos you attach, and whether the request is marked urgent. Public summaries are shown without your contact details.
5. Requester contact information
Phone number, email and messaging handle attached to a buyer request are stored separately from the public request record and are not shown in public listings of requests.
6. Messages
Messages exchanged through the platform in connection with a request, so that the conversation is available to the participants and can be reviewed if abuse is reported.
7. Subscription information
Your plan, status, start and expiry dates, renewal preference, cancellation details and any promotional code applied.
8. Payment information
Where payment processing is offered, we record the amount, currency, purpose, provider and status of a transaction. Full card details are handled by the payment provider and are not stored by Falogis. Live payment capture is not enabled at the time of this draft.
9. Partner information and documents
For Independent Partners: business details, coverage areas and verification documents you upload. Documents are stored privately and are accessible only to you and authorised Falogis staff.
10. Concierge information
The details of your sourcing request, progress updates, the assigned partner and any rating you leave. Internal staff notes about a Concierge job are not shown to customers.
11. Advertising information
For advertisers: campaign details, creative content, placement and approval status. We may record aggregate performance information about placements.
12. Device and technical information
Basic technical data such as browser type, approximate region derived from network information, and error diagnostics needed to keep the platform working and secure.
13. Cookies
We use cookies and similar technologies for sign-in sessions, security and remembering preferences. Details are set out in the Cookie Policy.
14. Location and proximity data
Today we use only the region and area you choose yourself; we do not collect precise device location, and proximity or social discovery features are not active. If such features are introduced in future, we will update this policy and, where required, ask for your consent before processing precise location.
15. How we use information
To create and operate your account, review and publish your content, connect buyers with sellers, provide Concierge and Partner features, operate subscriptions and advertising, prevent fraud and abuse, meet legal obligations, and improve the service.
16. How information may be shared
With other users where you choose to publish it, with Independent Partners assigned to your Concierge job, with service providers who host or process data on our behalf, with payment providers where payments are processed, and with authorities where the law requires it. We do not sell personal data.
17. Subscriber contact-access model
Requester contact details are not public. An eligible subscriber may unlock the contact details of a buyer request, and the unlock is recorded. Contact details may only be used to respond to that request; harassment, resale of the data and marketing unrelated to the request are prohibited and may result in loss of access.
18. Security
Access to data is controlled at the database level by row-level security, private storage buckets and role-based permissions. Administrative actions on moderated content are recorded in an internal audit trail. No system can be guaranteed completely secure.
19. Data retention
We keep personal data for as long as your account is active and for as long as we need it to meet legal, accounting, security or dispute-resolution requirements. Content you delete may persist in backups for a limited period.
20. Your rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, and a copy of data you provided. You can also update most details directly in your profile.
21. Complaints
If you believe your data has been handled improperly, contact us first through the Falogis contact page. You may also complain to the data protection authority in your country.
22. International expansion and data transfers
Falogis is currently operated from Nigeria and may use service providers located in other countries. If we launch in additional markets, personal data may be transferred across borders under appropriate safeguards, and this policy will be updated accordingly.
23. Contact information
Falogis is operated by F A Logistics Nigeria Limited. Privacy questions can be sent through the Falogis contact page.
Falogis is operated by F A Logistics Nigeria Limited. Questions about this draft can be sent through the Falogis contact page.