Falogis Subscription Terms
Draft — not yet dated for publication
These documents are provided as preliminary business/legal drafts and have not yet been reviewed or approved by a qualified legal practitioner.
These terms explain how Falogis subscriptions work: what a plan includes, how it starts and ends, and what a subscription does and does not promise.
1. Eligibility
Subscriptions are available to registered Falogis account holders in good standing. We may decline or withdraw a subscription where an account is suspended, under investigation, or in breach of the Falogis Terms of Use.
2. Subscription plans
Falogis offers a free tier and one or more paid plans. Each plan sets out the features included at the time you subscribe. Plan names, contents and availability are shown on the Falogis premium page and may change.
3. Pricing
The price of a plan is the amount displayed for that plan at the time of activation. Prices may be updated for future billing periods; a change does not alter a period you have already been granted.
4. Currencies
Plans may be presented in more than one supported currency, currently Nigerian Naira (NGN) and United States Dollars (USD). The currency shown with a plan is the currency that applies to it. Falogis does not guarantee any particular exchange rate.
5. Billing periods
Plans are offered for a stated billing interval, such as monthly or yearly. The interval determines the length of the access period granted on activation.
6. Current functionality and future payment functionality
Live payment capture is not enabled on Falogis at the date of this draft. Subscriptions are currently recorded and activated administratively, and any amount, currency and payment status stored against a subscription is a record only. When automated payment processing is introduced, these terms will be updated and the payment flow will be clearly presented before any charge is taken.
7. Activation
A subscription begins when it is recorded as active on your account. Until then, a submitted subscription is pending and confers no premium benefits.
8. Expiry
A subscription ends on its expiry date, if one is set. When it ends, premium features stop being available, although content you created while subscribed remains subject to the ordinary marketplace rules.
9. Renewal and auto-renewal
A subscription may be marked to renew at the end of its period. Where automatic renewal is enabled and payment processing is live, renewal will be attempted using the arrangement on file. While payment processing is not live, renewal is an administrative action and not an automatic charge.
10. Cancellation
You may cancel a subscription at any time. Cancellation stops future renewal; unless we state otherwise, access continues until the end of the period already granted. The date and any reason you give for cancelling are recorded.
11. Failed payments
If a future payment attempt fails, the subscription may be marked pending, paused or expired and premium features may be withdrawn until the position is resolved.
12. Refunds
Refund handling will be governed by the Falogis Payments & Refund Policy once published. Where an amount has been taken in error or a paid feature was not made available, we intend to correct the position. Refunds are not offered simply because a subscription did not produce the commercial result you hoped for.
13. Promotional offers
Discounts, promotional codes and trial periods may be offered at our discretion, may be limited in time or quantity, and may be withdrawn. Any promotional code applied to a subscription is recorded against it.
14. Premium benefits
Paid plans may include enhanced marketplace features such as greater visibility, access to buyer request contact details, the ability to mark a request urgent, auction submission eligibility, and store or partner features. The benefits actually granted are those shown for your plan.
15. Urgent Buyer Request contact access
Where your plan includes it, you may unlock the contact details attached to a buyer request. Each unlock is recorded. Contact details may only be used to respond to that specific request. Harassment, resale or sharing of the data, and marketing unrelated to the request are prohibited and may end your access without refund. See the Urgent Buyer Request Terms.
16. Auction submission eligibility
Submitting an item to the Falogis auction module requires an active qualifying subscription. Eligibility is enforced by the platform. Submission does not guarantee that an item will be approved, scheduled or sold. See the Auction Terms.
17. Misuse of subscriber privileges
Premium features must be used for genuine marketplace activity. Automated scraping, bulk extraction of contact details, sharing account access, operating multiple accounts to multiply benefits, and circumventing platform limits are prohibited.
18. Suspension
We may suspend premium features where we reasonably suspect misuse, fraud, or a breach of these terms, while we investigate.
19. Termination
We may terminate a subscription for serious or repeated breach, unlawful activity, or where required by law. Termination for breach does not automatically entitle you to a refund of the remaining period.
20. Changes to subscription plans
We may add, change, rename or withdraw plans and adjust the features within them. Where a change materially reduces the benefits of a period you have already been granted, we will aim to give notice and offer a reasonable alternative.
21. No guarantee of sales, leads or profits
A subscription buys access to platform features. It does not guarantee successful transactions, successful sourcing, sales, leads, profits, any level of visibility, or any particular number of buyer requests, unlocks, enquiries or auction bids.
22. Third-party payment providers
When payment processing is enabled, payments will be handled by third-party providers under their own terms. Falogis does not store full card details. Provider availability, fees and checks are outside our control.
23. Taxes and charges
Prices may exclude taxes, levies or bank charges that apply in your market. You are responsible for any tax obligation arising from your own use of the platform and from your trading activity.
24. Dispute handling
Raise any subscription issue through the Falogis contact page with the relevant details. We will review our records of the subscription, its status and any recorded payment entry.
25. Governing law
This draft is prepared on the basis of the laws of the Federal Republic of Nigeria, where Falogis is operated from. The final governing-law and jurisdiction position is to be confirmed by a qualified legal practitioner, particularly ahead of any international expansion.
26. Contact information
Falogis is operated by F A Logistics Nigeria Limited. Subscription questions can be sent through the Falogis contact page.
Falogis is operated by F A Logistics Nigeria Limited. Questions about this draft can be sent through the Falogis contact page.